Find answers to frequently asked questions
Aligning your business finances isn’t a one-time task—it’s an ongoing process that demands attention, analysis, and flexibility. But the rewards are worth it. When your finances are aligned with your vision, you lay the foundation for sustainable growth, greater profitability, and a more resilient business.
What are the steps involved in working with us ?
The following steps will help the clients understand the simple stages involved in working with us.
Free Trial – In order to give you a glimpse of the quality of our work, we would offer you a free trial. You can send us a trial work and evaluate the quality of our services and competencies and decide if you would like to enter into a long-term business relation with us or not. (XenTech Financials works with highly secured servers and softwares ensuring highest security of your data and information.)
You just need to go to our ‘Contact-us’ page, fill in the details and description of services you require from us and our team of experts will contact you shortly to understand your needs and offer you the best solution.
You will then be asked to upload the data on our secured server. When you upload the data on server/FTP and instruct us to process it, our professionals and executers will begin the primary work. While processing the job, they may ask for more details from you in a specific format, if needed. Once the queries have been resolved, we finalize the job by ensuring completion of all details mentioned in instruction sheet and then send it back to you. After you approve the job, we send you the final sheet.
What kind of infrastructure does XenTech Financials have?
XenTech Financials has a state-of-art infrastructure matching international standards with all the latest technology and amenities. We have procured the best quality computers, laptops, soft-wares etc from the leading brands of the world. We use the best available soft-wares and anti-virus in the market. Our office has a 10 MBPS Leased line Internet Bandwidth with contracted 99.99% uptime.
What qualifications do employees possess?
The executing analysts are graduates and post-graduates with excellent accounting and quantitative aptitudes. The professional experts are Chartered Accountants, MBA-finance, CPAs and Masters in Accountancy, finance and business administration etc.
What is a Full-Time Employee (FTE) at XenTech Financials?
An FTE is a team member whose combined work hours in a week equal the total number of hours that a business considers full-time. They act as virtual accountants for businesses.
Can you customize your services to meet my specific needs?
Absolutely. We tailor our services to meet the unique requirements of each client, ensuring you get the support you need.
How do you charge for your services?
Our pricing varies based on the type and scope of services required. Please contact us for a customized quote. We believe in transparent pricing with no hidden fees. All costs are clearly outlined in our proposals.
Do you require long-term contracts?
We offer flexible contract options, including both short-term and long-term agreements, based on your needs.
How do you ensure effective communication with your clients?
We assign dedicated account managers to each client and use various communication tools to ensure seamless collaboration and timely updates.
What support do you offer after services are rendered?
We provide ongoing support and are always available to address any questions or concerns you may have regarding our services.
How we maintain standard of work on a continuous basis?
- Rigorous Recruitment Process
- Careful Selection: We carefully screen and select candidates with the necessary qualifications and experience.
- Competency Assessments: Candidates undergo thorough testing to ensure they have the skills required to meet our clients’ needs.
- Extensive Training and Development
- Induction Program: All new hires go through an extensive induction program that covers essential topics in accounting, taxation, and related services.
- Ongoing Training: We provide continuous professional development opportunities to keep our team updated on the latest industry standards, regulations, and technologies.
- Quality Control Measures
- Multi-Level Review: All work undergoes multiple levels of review by experienced supervisors and managers to ensure accuracy and compliance.
- Standard Operating Procedures (SOPs): We follow well-defined SOPs for all processes to maintain consistency and quality.
- Client Feedback and Continuous Improvement
- Regular Feedback: We actively seek feedback from our clients to understand their needs and areas for improvement.
- Continuous Improvement: We use client feedback to make ongoing improvements to our processes and services.
1 What are the steps involved in working with us ?
The following steps will help the clients understand the simple stages involved in working with us.
Free Trial – In order to give you a glimpse of the quality of our work, we would offer you a free trial. You can send us a trial work and evaluate the quality of our services and competencies and decide if you would like to enter into a long-term business relation with us or not. (XenTech Financials works with highly secured servers and softwares ensuring highest security of your data and information.)
You just need to go to our ‘Contact-us’ page, fill in the details and description of services you require from us and our team of experts will contact you shortly to understand your needs and offer you the best solution.
You will then be asked to upload the data on our secured server. When you upload the data on server/FTP and instruct us to process it, our professionals and executers will begin the primary work. While processing the job, they may ask for more details from you in a specific format, if needed. Once the queries have been resolved, we finalize the job by ensuring completion of all details mentioned in instruction sheet and then send it back to you. After you approve the job, we send you the final sheet.
2 What kind of infrastructure does NCS Globalhave?
NCS Global has a state-of-art infrastructure matching international standards with all the latest technology and amenities. We have procured the best quality computers, laptops, soft-wares etc from the leading brands of the world. We use the best available soft-wares and anti-virus in the market. Our office has a 10 MBPS Leased line Internet Bandwidth with contracted 99.99% uptime.
3 What qualifications do employees possess?
The executing analysts are graduates and post-graduates with excellent accounting and quantitative aptitudes. The professional experts are Chartered Accountants, MBA-finance, CPAs and Masters in Accountancy, finance and business administration etc.
4 What is a Full-Time Employee (FTE) at NCS Global?
An FTE is a team member whose combined work hours in a week equal the total number of hours that a business considers full-time. They act as virtual accountants for businesses.
5 Can you customize your services to meet my specific needs?
Absolutely. We tailor our services to meet the unique requirements of each client, ensuring you get the support you need.
6 How do you charge for your services?
Our pricing varies based on the type and scope of services required. Please contact us for a customized quote. We believe in transparent pricing with no hidden fees. All costs are clearly outlined in our proposals.
7 Do you require long-term contracts?
We offer flexible contract options, including both short-term and long-term agreements, based on your needs.
8 How do you ensure effective communication with your clients?
We assign dedicated account managers to each client and use various communication tools to ensure seamless collaboration and timely updates.
9 What support do you offer after services are rendered?
We provide ongoing support and are always available to address any questions or concerns you may have regarding our services.
10 How we maintain standard of work on a continuous basis?
- Rigorous Recruitment Process
- Careful Selection: We carefully screen and select candidates with the necessary qualifications and experience.
- Competency Assessments: Candidates undergo thorough testing to ensure they have the skills required to meet our clients’ needs.
- Extensive Training and Development
- Induction Program: All new hires go through an extensive induction program that covers essential topics in accounting, taxation, and related services.
- Ongoing Training: We provide continuous professional development opportunities to keep our team updated on the latest industry standards, regulations, and technologies.
- Quality Control Measures
- Multi-Level Review: All work undergoes multiple levels of review by experienced supervisors and managers to ensure accuracy and compliance.
- Standard Operating Procedures (SOPs): We follow well-defined SOPs for all processes to maintain consistency and quality.
- Client Feedback and Continuous Improvement
- Regular Feedback: We actively seek feedback from our clients to understand their needs and areas for improvement.
- Continuous Improvement: We use client feedback to make ongoing improvements to our processes and services.
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Running a successful business isn't just about offering a great product or service—it's also about ensuring that your finances are aligned with your overall goals and growth strategy.
